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John Hancock Customer Stories

John Hancock is committed to helping customers live longer, healthier, better lives.
By offering tools like Galleri, GRAIL’s multi‑cancer early detection test, they’re improving health outcomes. Our team produced videos following customers from policy purchase through diagnosis and treatment, highlighting the impact of early detection and the strength of self‑advocacy — told in their own words.

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Role: Creative Direction at John Hancock

Meet Sandy

When Sandy retired to spend more time with her grandkids, she never expected a simple blood test — accessed through the John Hancock Vitality program — would help her catch her cancer before symptoms even appeared.

Meet Kelley

When Kelley accessed Galleri — GRAIL’s multicancer early detection test offered through the Vitality program — he uncovered early-stage breast cancer and gained a renewed sense of purpose for the future he’s building with his family.

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